1. ONLINE DIGITAL CONTENT SOFTWARE ACCESS 1.1 Approval by Support Team: All refund requests are subject to approval by our support team. 1.2 Non-Refundable Without Remaining Subscription Time: Refunds are completely non-discussable if there is no subscription time remaining. 1.3 Limited to Latest Purchase or License Key: Refunds can only be discussed with our support team regarding your latest purchase or license key. 1.4 Loss of Withdrawal Right: You agree to lose your right of withdrawal by downloading the software product. 1.5 Refund Method: Refunds are strictly reversed to the original payment method. 1.6 Exceptional Refunds: In cases where technical issues prevent the use of the subscription, refunds may be considered at the discretion of our support team.